Review of Sanyo HEC-DR7700K Shiatsu Massage Chair Recliner
Sanyo entered the massage chair industry just a few short years ago. They have the name, but they lack the retail store distribution. The biggest customer complaint is finding one to try. This is extremely difficult with most distribution channels pretty locked up. Sanyo has pushed more into internet dealers. Shiatsu massage chairs have been on the market for 30 years, so Sanyo is a late entrant. Their HEC-DR7700K Zero Gravity Massage Chair is their flagship model. This shiatsu recliner retails for about $5,000.
When purchasing a shiatsu massage chair, the company that stands behind it is also important. You first should choose a chair to fit your needs. But do not forget, the company tmust service it when issues arise. Customer service is critical when service is needed. Manufacturers vary and how they support the product also varies. Bigger is not always better. Our experience is relatively short times to resolve issue, which is important. They have a call center located in the US for us English speakers which is open 24/7 for warranty issues.
Warranties that are longer and more comprehensive protects the customer and provides additional value. Whereas, shorter and less coverage gives the customer less confidence in the manufacturer. One would think Sanyo would have one a superior warranty. However, compared to the competition, Sanyo’s warranty is just plain weak. What is Sanyo’s warranty? 3 years on the roller mechanism, 1 year labor, 1 year parts. Sanyo did step up for in-home service for the first year. When your paying a $5,000 price tage, the warranty should be much stronger.
Officially, a zero gravity chair must recline back so your knees are above your heart. The HEC-DR7700K Zero Gravity shiatsu massage chair meets this requirement. In the zero gravity position, your weight is evenly distributed across your back. This takes the weight off your spine. This is a comfortable position. One can certainly relax before and after their massage.
The HEC-DR7700K has a built in Stiffness Detection Sensor based on lie detection technology. The Stiffness Detection Sensor can locate stress points on your back. Bby monitoring changes in your perspiration and pulse rate, it can pinpoint areas in need of attention and focus the massage in those areas.
Image that as you move on the chair, the chair adjusts the massage to where your body is now positioned. Sanyo has a Physical Shape Sensor that adjusts the massage rollers to your body shape. These smart rollers adjust as your body shifts during the massage. If you are a bit squeamish about massage, this feature will follow your every move.
Sanyo’s exclusive GK rollers systems can literally “reach out” and touch you in 3 dimensions. Your neck and shoulders are in for a real treat as the rollers come over the top of your shoulders. This shiatsu massage recliner has the first 3 dimensional massage functions. Perfect to massage your neck and shoulders. Sanyo needs to be congratulated in breaking new ground into the 3 dimension robotic massage chair!
The massage makes or breaks any shiatsu massage chair. The Sanyo DR7700K has a variety of massage therapies. 5 automatic massage courses, 4 full body automatic courses and a total combination of 83 combination manual massage courses. Manual massage techniques include Grip, Shiatsu, Kneading, Tapping, Kneading & Tapping and various stretches. Need anything more? How about some 3 dimensional massage with Sanyo’s jointed massage head unit. This mechanism pushes outward and strongly grips your shoulders from above. This is solid technology in Sanyo’s flagship shiatsu massage chair recliner.
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